Scottish Power is an energy company with headquarters in Glasgow, Scotland. It supplies gas and electricity to homes as well as businesses in the United Kingdom. The gas and electricity company has been a subsidiary of Iberdrola, which is a Spanish utility, since 2006. The company is responsible for generating power, which it then supplies to the national grid.
It is the main transmission owner covering the entire south of Scotland region. Moreover, the company the main distribution network whose operations cover regions such as Merseyside, Southern Scotland and North Wales. The gas and electricity company owns a subsidiary called PPM Energy, which is in the United States.
Scottish Power Customer Services
Customers in the United Kingdom can continue looking forward to amazing gas and electricity tariffs from the company. Customers have wide-ranging tariffs from which to choose. By choosing the company, customers are eligible to receive a free app on their iOS and Android devices, thus finding it easier to manage their energy while on the go.
Moreover, customers are entitled to enjoy total visibility as well as control from the interactions that they have with Direct Debit Manager online. What is more, the gas and electricity company allows customers to move from one tariff to the next without having to pay exit fees through a product it created that is called WithFreedom.
Contacting Scottish Power Customer Service
Talking with customer service about any of the products and services that Scottish Power provides is a much easier undertaking. This is because all the call centres are located in the United Kingdom. In addition to this, customers are able to make use of the callback services, which are free. A minicom service is available to customers with hearing and speech difficulties.
New customers who feel the need for contacting the company should do so by calling 0800 027 0404. As for old or existing customers, the number through which to get in touch with the company is 0800 027 0072. When calling this customer service number, expect to wait for an average of fewer than 2 minutes before a company representative answers the call.
Scottish Power Contact Tips
Before calling Scottish Power, check that you have your account number ready. This way, your call will get to the right agent quickly. The agent will then be able to find a solution to the issue much faster. Make the call to customer service only between 8 am and 10 pm from Monday to Friday or 8.30 am and 6 pm on Saturday.
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