Santander is a bank that operates in the United Kingdom. It is one of the leading financial institutions in the country. It has become one of the largest lenders in the recent past. For example, the company recently lent more than £26.2 billion to corporate organizations in the United Kingdom.
The financial institution is a subsidiary of Santander Group. It also owns several other subsidiaries such as Cater Allen, Santander Private Banking, and Abbey National Treasury Services. It currently serves more than 14 million customers in the United Kingdom. More than that, it has employed around 20,000 workers in around 1,000 branches and 50 corporate centers.
Santander Customer Services
Personal loans are among the most popular products and services that customers get from the financial institution. Mortgages are also just as popular. The existing, as well as new customers, are free to apply for loans although this is subject to terms and status. Mobile banking has become increasingly attractive to customers in the UK.
What is more, the financial institution has made it possible for customers to pay family and friends using only mobile phone numbers. The service that enables this to take place is Paym, which the organization created. Paym has ensured that customers do not have to cram account numbers or sort codes to send money. Paym is only for signed up customers or members.
Contacting Santander Customer Service
Santander has made it easier for customers to get in touch with it. The bank has several options that customers can choose to communicate and these include telephone numbers. It operates several call centres through which customers can find the assistance they need. Alternatively, customers can visit one of the 800 branches of the bank and speak with a representative.
If you have a complaint that the bank representative should address, do not hesitate to get in touch with the financial institution by dialing 0800 171 2171. The number for complaints runs from 8 am to 8 pm on Monday-Friday and 9am-4pm on Saturday. Customers who desire to report their complaints online should sign under online banking and proceed.
Santander Contact Tips
When calling any of the bank’s 0800 or 0808 numbers from any UK landline or mobile phone, you will pay nothing since these are toll-free numbers as from July 1, 2015. If you call any of the bank’s 03 numbers, the call charges will be the same as the rates for calling 01 and 02 numbers. Calls to the 0845 numbers attract a fee of 2p-5p per minute plus access charges.