Royal Mail is a company that provides postal services in the United Kingdom. The company has been operating since it’s founding in 1516. It is one of the leading companies in providing courier as well as postal services in the United Kingdom. Even though the main offices are in London, this has not stopped the company from providing services around the world.
Throughout the period that it has been in operation, the company has existed as a public corporation or government department providing public services. Currently, the company is not a public corporation or government department. This is because of the decision by the United Kingdom government to sell all the shares it owned in the company in 2015.
Royal Mail Customer Services
The organization is renowned for providing services that include sending and receiving emails. The services are available to customers who want to either send or receive emails in the United Kingdom and abroad. The organization also offers special services that include Articles for the Blind, Postbus and HM Forces Mail to those who desire to send emails.
The products that the organization created for customers who are interested in receiving emails include Redirection, Keepsafe, Redelivery, Local Collect and PO Box. Customers go to the company’s shop to buy different types of collectibles and gifts. The business supplies worth buying are envelopes, boxes, magazines, stationary products as well as stamp sheets and rolls.
Contacting Royal Mail Customer Service
As a personal customer, you can get in touch with the customer service team at the organization and make general inquiries as well as complaints or claims. You can do these through telephone calls by calling 03457 740 740. If you struggle with hearing and speech impairments, use the textphone service that is available through 03456 000 606.
The business customers who need to get in touch with a representative of the company should do so by calling 08457 950 950. The business help centre on the official website is a wonderful place to get the answers for some of the complaints, claims and general inquiries that you have. The textphone service for business customers is also 03456 000 606.
Royal Mail Contact Tips
The telephone numbers for people who desire to get in touch with Royal Mail regarding personal services operate from Monday to Friday between 8 am and 6 pm, as well as 8am-1pm and 9am-2pm on Saturday and Sunday respectively. Business customers can only get in touch with the organization through its telephone numbers from Monday to Friday between 8 am and 6 pm.