Parcelforce is a company in the United Kingdom that specialises in providing courier as well as logistics services in the United Kingdom. The company has been providing these services since 1990 when it was founded. It is one of the major operators in the postal service industry. The firm has employed more than 4,500 workers to provide the logistics and courier services.
The company provides the delivery services to destinations around the world. It is a subsidiary of the Royal Mail Group Ltd. The worldwide delivery services are possible because of the network of International that the company has created over the years. In Europe, the company is in a delivery partnership with General Logistics Systems or GLS.
Parcelforce Customer Services
The company sends parcels to various destinations around the world on behalf of its customers. The company has created several products through which it provides exemplary delivery services around the world. One of these products is express48large, which ensures successful delivery of the large packages in the UK within 2 working days.
Under the express48large product, customers can send parcels that are up to 2.5m in length or items with combined length and girth of up to 5m. Under this product, the company guarantees successful and timely delivery of packages to the correct addresses. Customers are able to track the packages fully. Customers sign the successful, timely and safe delivery of their packages.
Contacting Parcelforce Customer Service
Customer service is available to any person who has a complaint or anybody who would merely love to make an enquiry. You can contact customer service through Twitter as well as by phones and emails. To send messages to customer service through emails, go to the Contact Us section on the official Parcelforce website and fill your details in the online form before submitting.
The telephone number that would take you directly to the customer service team is 0344 800 4466. Welsh speaking customers should dial 0344 800 5550 for assistance. The hearing and speech impaired customers should use the textphone service that is available on 08000 855 854 and speak with a customer service representative.
Parcelforce Contact Tips
Make the calls to customer service at Parcelforce between 8 am and 7 pm from Monday to Friday. You can get in touch with the customer service team by placing the calls between 8.30am and 5 pm on Saturday or 9 am to 5 pm on Sunday when the advisors are available and in the office to handle all the phone calls.