Orange is one of the major players in the telecommunications industry in the United Kingdom. It provides mobile network services in the UK. It also provides Internet services in the country. It began providing these services after Hutchison Telecommunications International launched it in the country in 1993. Later, France Telecom purchased it in 2000.
The company would then undergo rebranding following the merger between it and T-Mobile UK, which was the property of Deutsche Telecom. The merger led to the creation of a new outfit known as EE. Currently, it is a subsidiary of EE Limited and operates from the headquarters that are located in Hatfield, England.
Orange Customer Services
In the United Kingdom, customers can choose between two types of mobile phone packages that the company provides. The two packages are Pay Monthly and Pay As You Go. On the other hand, customers are free to buy home broadband as well as mobile broadband services from the company as well.
Moreover, customers can buy mobile phones from the company. In the past, the company came up with creative animal names for its packages and these included Panther, Raccoon, Canary, and Dolphin. Some of the packages that the company has contained features such as unlimited texts, data and minutes. Unlimited minutes apply to landlines and mobiles in the UK.
Contacting Orange Customer Service
Currently, all questions regarding Orange services including concerns with the Pay As You Go and the Pay Monthly packages have to be directed to EE. If you call from abroad concerning SIM Only and Pay Monthly packages, the number to dial is +44 (0) 7973 100 150. For questions on Pay As You Go, call +44 (0) 7973 100 450.
Orange Contact Tips
Do not forget to check the times to call regarding any problem or issue that you have with any of the company’s products and services. When calling from an Orange mobile, restrict the calls to between 8am-8pm and 8am-6pm from Mondays to Fridays and weekends respectively. If you call past these opening hours, be ready to pay up to 50p per minute for each call.
If you dial 07973 100 150 number whether in the United Kingdom or abroad past the operating hours, be ready to pay a fee of up to 50p per minute for each call. Roaming charges are also applicable when making calls from abroad. For this reason, it is important to check with your service provider to check the roaming charges or look up from their official website in case of any changes.