Orange is one of the major mobile network operators in the United Kingdom. Currently, the firm is the eighth largest provider of telecom services in the world. It serves more than 189 million customers with different telecom products and services. In the United Kingdom alone, the mobile operator boasts of more than 17 million customers. Its average annual revenue is £4.5b.
The company became one of the subsidiaries of Everything Everywhere Ltd or EE in 2010. Even though the company is renowned for mobile network services, it has also achieved global fame for specializing in mobile broadband. Through its Pay As You Go package, the company now operates wide-ranging price plans to customers around the country.
The company sells handsets and tariffs to customers in the United Kingdom. It also sells different SIM Only plans. The company runs an online store where customers can buy different types of products and services to satisfy their needs. Some of its most popular and well-known products include Orange Care, Basic Plan, Magic Numbers and Quick Tap among others.
The company has created different price plans depending on the lifestyle of each of its customers. What this means is that you choose a price place that befits your lifestyle. The company has four price plans that it has named after animals. The four packages are Panther, Raccoon, Dolphin, and Canary. The mobile operator also runs more than 300 retails shops.
Contacting Orange Customer Services
It is fine to contact the customer service department at Orange and ask for help with any of the products and services that the company has created. You can get in touch with this department via phone calls. You can use the mobile operator’s own mobile phone, EE landline or other service providers to communicate with the customer service office.
From your EE landline, call the company’s customer service office on 07973 100 150. Call the same number from another service provider. However, if you have the network operator’s mobile phone, use it to dial 150. Visit http://ee.co.uk/help/get-in-touch to see the codes that you should text from your mobile phone. Alternatively, write and send emails or regular emails to the Orange customer services representatives.
Orange Contact Tips
When calling the mobile network operator using an Orange mobile, you will not pay anything since the calls are free during the standard opening hours. Before calling the company from an EE landline, confirm the call rates with your service provider. Do not forget to check the roaming charges first before calling from outside the United Kingdom.