NatWest Phone Insurance is a product that the bank designed for the United Kingdom customer. Under this product, customers within the country are able to ensure their phones against theft, loss, accidental damage and malfunctioning. This is crucial considering the emergence of the costly Smartphone and other similar devices. Insuring them is the best recourse for most users.
The mobile phone insurance is an additional benefit that any NatWest customer with Reward Back, Reward Platinum or Reward Silver current account can apply for and get. Losing a mobile phone can be financially stressful, especially when the loss, theft or malfunctioning occurs when you do not have any money.
NatWest Phone Insurance Services
NatWest Phone Insurance only covers devices whose screen sizes are less than 7 inches. If you hand over your phone to another person to use, it will not be eligible for this cover. The bank replaces your lost or stolen phone with refurbished models, which come with warranties lasting 12 months, thus providing adequate cover in case of problems with the new device.
With this cover, you never have to worry about raising money to finance a new purchase in case your phone is lost or stolen. Despite the automatic cover that you get by virtue of owning a Reward Back, Reward Platinum or Reward Silver current accounts, you still have to register your phone to facilitate quicker claims process.
Contacting NatWest Phone Insurance Customer Service
Since you must have a current account with the bank to qualify for the NatWest Phone Insurance, this means that you should call the relevant customer service number for assistance. This product is for customers who use the bank’s personal banking services. Therefore, if your account is in England or Wales, the customer service number to call is 03457 888 444.
For customers with personal current accounts in Scotland, the number to call and obtain help with any problem regarding Phone Insurance is 03459 000 200. If you are outside the UK and need to contact the bank, you can do that by calling +44 3457 888 444 or +44 1183 732 069 depending on whether your account is in England and Wales or Scotland respectively.
NatWest Phone Insurance Contact Tips
NatWest Phone Insurance customer service numbers operate 24 hours each day, 7 days every week for 365 days in a year. The fact that a public or bank holiday is on in the United Kingdom should not block you from calling the bank for help. What you pay for calling the 03 numbers is similar to what it costs to call the geographical numbers that start with 01 or 02.