Obtaining train tickets in the United Kingdom can be a daunting task. This is because the tickets are in great demand. Fortunately, travellers are now able to find some much-needed assistance through National Rail. The organization helps customers who need help finding the cheap tickets when they want to travel from one station to the United Kingdom to the next.
Through the organization, travellers in the United Kingdom can now call to make enquiries about the availability of specific trains. Customers can also inquire about the departure times and prices. The service is provided under the auspices of Association of Train Operating Companies or ATOC in the UK. Customers can ask for train prices and availability of tickets easily now.
National Rail Customer Services
Through the services that the organization provides, customers are able to plan their journey and schedules much better. This is because customers can check the train timetables and plan accordingly based on the departure times. Moreover, it ensures that customers catch and travel on their chosen trains on the right day and at the specific time.
The organization allows customers to buy their train tickets in advance. By choosing this option, customers can now save up to 43 percent. This is because the organization highlights the cheapest train tickets for the next national rail booking in the United Kingdom. However, it is worth stating that the 43 percent savings apply on specific train routes around the country.
Contacting National Rail Customer Service
It is possible to get in touch with National Rail through the customer service numbers. You should contact the organization on 03457 484 950 for all the general enquiries that you wish to make. The organization has established what it calls TrainTracker. It is possible to contact TrainTracker by calling customer service on 0871 200 4 950.
TrainTracker is available for customers who cannot communicate or hear properly. To get in touch with the organization and ask about this particular service, such customers should call 84950. The organization is accessible from abroad. Customers who are outside the United Kingdom should contact it through +44 (0) 20 7278 5240.
National Rail Contact Tips
Calls that customers make to National Rail through the 0871 numbers cost 10p per minute, but only from BT landlines. Customers who call from other mobile phones and landlines will pay higher call costs. On the other hand, the textphone service, which is available on 84950, costs 25p but only when the customer receives a successful reply from the organization. You can find alternative ways of reaching them via their website.