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HERMES Opening Times


8:00AM - 8:00PM


8:00AM - 6:00PM


8:00AM - 6:00PM

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The delivery service market in the United Kingdom will never be the same again. This is because the introduction of myHermes has revolutionized the industry for good. Through this service, customers in the United Kingdom are entitled to a door-to-door collection and delivery of their parcels regardless of their location or size of the package.

The service is only possible through a network of 10,000 local couriers. Through this rich network, parcel delivery is now not only simple but also convenient and more affordable than ever before. The couriers that help provide these services are residents of the areas where their expertise is required. It is the brainchild of Hermes, which is a UK parcel delivery company.

myHermes Services

myHermes Contact Number

Through myHermes, couriers collect or deliver parcels right from the customer’s preferred location. If need be, you can call the couriers over to your house to collect the parcel for onward delivery to your chosen destination. The service allows you to nominate your preferred safe place based on whether you are at home or not. The service depends on ParcelShops too.

The service permits sending multiple parcels simultaneously. Some of the platforms or marketplaces from where you can import orders using this service include eBay, ChannelAdvisor, Linnworks, Shopify, and Amazon. The service allows you to ask for courier collection up to 7 days earlier. Couriers can collect the parcel if your order comes in before 10 pm.

Contacting myHermes Customer Service

If you have a problem that requires quick resolution, do not delay contacting the myHermes contact number. You can do this through webchat, emails or phone calls. Regardless of the method that you choose, a team of advisors will be waiting to respond to your web chat, email or phone call by providing the much-needed solutions. Feel free to use your preferred method.

The phone number that you should dial or call to receive an update regarding your parcel is 0844 644 3593. Visit if you prefer getting in touch with the customer service team of advisors through emails. Fill the form and submit it for the advisors to respond to your email.

myHermes Contact Tips

You should contact myHermes contact number when the customer service lines are operating. You should do this between 8 am and 8 pm from Monday to Friday or 8am-6pm on Saturdays and Sundays. It is worth noting that the phone calls will take you to an automated service. Therefore, do not express disappointment in case a human advisor does not respond to the call immediately.


  1. Sue

    Waiting for a parcel delivery the courier brought the parcel two days in a row never knocked the door even though there was someone in. But seeing to a toddler couldn’t get to the door to catch him Service rubbish

  2. Suzanne Butcher

    What a disastrous company. I have been trying for five days to contact customer services. I have sent ten emails, numerous applications for web chat and every I telephone number, stillNO RESPONSE what a Mickey Mouse company. They say their customer service is excellent how can that be when they don’t answer any customers who gave URGENT requirements?

  3. Dipa Begum

    I sorry I haven’t got my parcel on Monday could you possibly to sand me again please thanks Dipa Begum falt number 29 Augusta House August street London Nw1 3TB

  4. Roxanne

    I am not a happy customer at all I have been waiting since third of December and my parcel is still not here and now we’re on 13 December. When I go and check the tracking the tracking this still stuck on 3 December so you also do you do not deliver parcels when you are supposed to and you also do not update your tracking service like you are supposed to so I would like my parcel very soon what a disgraceful company this is

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