MetroPCS is a subsidiary of T-Mobile US Inc that specialises in providing prepaid wireless services in the United States. In fact, it is a leading brand in the provision of unlimited 4G LTE wireless services where no annual contracts are required in the US. The company endeavours to simplify wireless by ensuring that customers have all that they need.
The company provides multiple services using networks that include 4G LTE, HSPA+, HSPA and GSM from T-Mobile US Inc. Roger D. Lindquist together with Malcolm Lorang was responsible for establishing this company in 1994. Prior to the current name, the company was known as General Wireless Inc before rebranding to MetroPCS Communications Inc.
Metro PCS Customer Services
Unlimited 4G LTE wireless with no annual contract is the product that has brought unparalleled recognition to the company. The company has also undertaken to simplifying wireless with multiple plans covering unlimited data, unlimited text and unlimited talk. In fact, all the plans are tax inclusive thus ensuring that all customers are able to receive what they paid for exactly.
Some of the fastest smartphones that customers can buy at the company stores or from the online store include the latest 4G LTE Android gadgets. The smartphones are from the leading gadget makers in the world today. The company provides customers with various communication as well as entertainment services such as 4G LTE Mobile Hotspot and Rhapsody Unlimited Music.
Contacting MetroPCS Customer Service
Feel free to get in touch with the customer service by phone. To do this, you will have to call the customer service on 611 from the MetroPCS mobile phone. From the same phone, contact customer service regarding the payments that you want to make by dialling 99. The number to call from other phones is 888-863-8768 for customer service or regarding making payments.
For all the questions that you have on online orders and support, call 1-877-603-3032. If you want to get in touch with the company regarding mail-in rebates, the telephone number to call is 1-800-999-6389. On the other hand, if your concerns revolve around premium handset protection, then you should call 1-866-862-3397.
MetroPCS Contact Tips
Do not forget to have the service account number ready before getting in touch with the company through any of the contact telephone numbers that it provides. If you are making payments using checks, write the service account number at the back. All telephone numbers give you access to live agents 7 days every week and 24 hours each day.