Hertz is the largest car rental organization in the world. It is responsible for over 30 million car rentals around the world. It operates from more than 6,500 locations in over 140 countries as well as territories around the world. The company’s fleet contains more than 550,000 vehicles. In the United States alone, the company has a fleet of more than 300,000 cars.
The company operates a subsidiary known as Hertz Equipment Rental Corporation, through which it rents equipment for industrial and construction use to contractors as well as governments. Other subsidiaries that it owns include Hertz Technologies Inc, Claim Management Corporation and Hertz Local Edition among others.
Hertz Customer Services
Certified Clean and Safe is one of the most popular products and services that the company provides. The product is a new protocol that the company has developed for maintenance and cleanliness of the rental cars. The protocol is available at all the airports as well as suburban locations where the company operates to customers in need of assurance about the cars.
The company has developed specialized services for customers struggling with myriad physical challenges. As part of the service for such customers, cars around most locations in the United States come fitted with hand controls at no extra charges. The steering wheels on such cars are pre-fitted with spinner knobs for the benefits of the physically challenged customers.
Contacting Hertz Customer Service
If you want to reserve or rent a car, the customer service number to call and speak with a representative of Hertz is 1-800-654-3131 regarding reservations in the United States. On the other hand, the customer service number to call when in need of international reservations is 1-800-654-3001. Email services are also available to those who need help from customer service.
The customer service is capable of receiving requests and questions or enquiries from different groups or types of customers. For example, the company has a textphone service for customers who struggle with hearing and speech impairments. For such customers, the number to call and receive information regarding their bookings and requests for car rentals is 1-800-654-2280.
Hertz Contact Tips
Hertz has demonstrated that it cares for the customers by introducing toll-free numbers to call. The toll-free numbers are for any person who wants to make reservations. The customer service number for those who struggle with hearing and speech impairments operates 24 hours every day, thus ensuring that the customers receive the help they need throughout the day and night.