EDF Energy is an energy company operating in the United Kingdom. It is one of the largest producers of low-carbon electricity in the United Kingdom. The energy company has employed more than 13,100 workers. It is a subsidiary of Electricite de France. More importantly, the company handles the accounts of more than 5.7 million customers in the country.
Selling gas and electricity in addition to generating electricity represents a few of the services that customers in the United Kingdom receive from the energy company. It sells gas as well as electricity to homes and businesses in the country. The company began operating in 2002 after the acquisitions and mergers that involved several companies in the UK and beyond.
EDF Energy Customer Services
The company has various tariffs for different types of customers. For example, home customers can choose between different types of tariffs that include Blue Fixed Prepay, Blue Price Promise and Blue Price Freeze. Owners of small and medium businesses can choose the tariffs that they consider the best for the operations that they run.
The energy company operates various power stations located in the United Kingdom. The company has won several awards in the UK. This is proof of the quality of products and services that it provides in the energy sector in the country. Moreover, it allows customers to manage their own accounts through a new app.
Contacting EDF Energy Customer Service
Customers can get in touch with EDF Energy by phone for questions regarding gas emergencies. For complaints with tariff information, the company encourages customers to get in touch with it’s customer service using telephone calls as well. The telephone number for national gas emergency is 0800 111 999.
If a new customer wants to make sales enquiries, he can do that by calling 0800 096 4063. If you are outside the United Kingdom and have an issue that the company should resolve, call them on +44 (0) 1138 207 117. Customers in the United Kingdom who struggle with hearing and speech impairments can use the textphone service on 0800 096 2929. More ways on how to contact them can be found on their official website.
EDF Energy Contact Tips
Calling the 0800 telephone numbers to speak with a representative of EDF Energy is great for calls to such numbers are free. The free calls only apply when you call the 0800 numbers using a BT landline as well as other mobile networks in the United Kingdom. Calling these numbers from other service providers would necessitate paying the relevant call and access charges.