eCar Insurance is a subsidiary of the eGroup Insurance. The company operates in the United Kingdom providing customers with an online platform through which to buy insurance for their vans, bikes, cars and homes. The company has become one of the most sought after in the country since the days of humble beginnings when it launched in 2004.
Since 2004, the company has sold more than 1 million insurance policies to customers in the United Kingdom. The business side has grown exponentially. The fact that customers can buy the insurance policies online has exempted the company from the expenses it would have incurred by providing these products through telephone and postal services.
eCar Insurance Customer Services
The company is different from other insurance firms in the United Kingdom. The difference is in the fact that customers have no problem managing their own insurance covers or policies online. The company has created secure online accounts through which customers in the United Kingdom are able to manage their policies effectively and not default or fall behind.
The company is also one of the few UK insurance firms renowned for providing not only short-term but also flexible insurance policies to customers around the country. Customers can choose between different types of insurance products that include Pay As You Go, short-term and standard. Customers are able to insure up to four different vehicles using only a single policy.
Contacting eCar Insurance Customer Service
Getting in touch with customer service is something that you should consider doing especially when asked for some documents. The best way to send documents is through email. The email address to use is [email protected]ècarinsurance.co.uk. Alternatively, it would be better to make telephone calls and ask to speak with a customer service advisor.
The telephone number that you should call for a chance to obtain assistance from customer service is 0333 222 4552. It is also fine to get in touch with customer service through regular mail. The postal address to send the regular mail through is the section of the official website marked Contact Us.
eCar Insurance Contact Tips
You should call the telephone number for customer service between 9 am and 6 pm from Monday to Friday. The telephone number remains non-operational on Saturday and Sunday, thus no point in contacting eCar Insurance during the weekend. Do not forget that the calls to 03 numbers cost the same as calls made to numbers that begin with 01 or 02 in the United Kingdom.