For close to 20 years, eBay has provided the world with a platform through which to buy and sell online. Shoppers can buy and sell anything that they want through this online platform. Shoppers have benefited greatly from the e-commerce site that has won plenty of admiration from all over the world for the secure transactions that take place.
Currently, the company is home to more than 159 million customers who buy and sell actively. The company has provided more than 800 million live listings of various types of items. The company is popular with shoppers who want to buy new or old items or pay great rates for luxurious as well as common, rare and plain items.
eBay Customer Services
Globally, the company is now in the list of Top 10 Retail Brands. Buyers from more than 190 countries around the world are able to purchase whatever they need from the company through the official website – www.ebay.com. The shopping experience that customers find on the website enables the creation of increased personal, professional and economic opportunities.
The multinational corporation runs other businesses that include eBay Classifieds Group, StubHub, Shopping.com and Half.com among others. Nonetheless, the main service for which the company is renowned all over the world is the provision of sales services from consumer to consumer as well as business to the consumer through the Internet.
Contacting eBay Customer Service
The best way to receive assistance from customer service is by opening an account on the official website of the company. After opening the account, sign in and get in touch with customer service every time you have an issue or complaint that needs quick solving. The retailer has a section on the website called Answer Center where help from other members is available.
eBay Contact Tips
It is important to contact the buyer or seller regarding any issue or question that you have before getting in touch with customer service at eBay. If you prefer getting in touch with the retailer first, make sure that all your personal details are in place. The personal details that are mandatory include user IDs, item numbers and dates of transactions or communication with seller/buyer.
The contact options are dependent on the specific issue or question for which you desire to get in touch with the company. For the fastest solutions, you should go to the Help & Contact section on the official website and look for the tab labelled Contact eBay. The company has different customer service teams, which all have different contact phone numbers.