Coop, or the Co-operative Bank, is not a newcomer in the banking sector in the United Kingdom. It has been a part of the banking industry in the country for more than 140 years. The bank is now a major player in the high-street banking sector after buying several branches that were under Lloyds. It now boasts of a customer base of more than 11 million in the United Kingdom.
In addition to the banking services, the organisation also operates co-operative in the United Kingdom that has more than 5 million members. In fact, you will not find any other mutually owned bank in the UK except this one. By investing only £1, you immediately become one of the members or shareholders of the co-operative.
The bank not only provides banking, but also different types of financial services. For example, customers in the United Kingdom can walk through the bank’s doors and buy an insurance product. Under the insurance services, customers can buy car insurance. Customers can also pay for home insurance, pet insurance, business insurance and breakdown insurance to name a few.
The organisation has an electrical division that sells household appliances. The electrical division is responsible for selling small appliances in addition to computing items. Customers can pay for different travel packages from the bank thus allowing them to choose their preferred holidays, hotels, flights and city breaks.
Contacting Coop Customer Service
You can get in touch with customer service at Coop regarding an issue that you have with any of its banking services. You can voice your concerns through the web chat, which is available in the Contact Us section of the official website. However, if you do not want to chat online, consider making phone calls to express your concerns to the bank.
If you are outside the United Kingdom and would like to make general enquiries, get in touch with the bank through +44 (0) 3457 212 212. On the other hand, if your cards are lost or stolen, let the bank know by calling customer service on +44 (0) 345 600 6000 from outside the country. Questions regarding credit cards should go through +44 (0) 345 600 6000 too.
Coop Contact Tips
The contact telephone numbers for general enquiries, lost or stolen cards and credit cards are open 24 hours every day for 7 days each week. However, the contact numbers for mortgages operate from 9am-8pm between Monday and Friday as well as 9am-5pm on Saturday. Make enquiries on Britannia Savings from 9am-8pm Monday to Friday and 9am-12pm on Saturday.