Cable & Wireless is a leader in all the 14 markets where it serves customers with fixed line services. Out of the 15 markets that it serves with mobile services, the organisation is a leader in 10 with the quality of services and range of products. In the 15 broadband markets that it serves, the organisation leads in 14 of them.
Some of the services that the organisation provides include mobile as well as mobile data. Others include broadband and fixed line services. Thus far, the organisation is actively involved in meeting the needs of more than 3.7 million customers who rely on its mobile services. It also boasts of 1.1 million fixed line and 388,000 broadband customers.
Cable & Wireless Customer Services
The company specialises in providing a wide variety of telecom services. The services include mobile as well as mobile data. It also specialises in broadband services. The organisation is a market leader where fixed line services are concerned. Some of the at-home services that the company provides have to do with entertainment, especially through television.
The at-work services that the company specialises in providing mostly have to do with business solutions. The business services include installation of telecoms as well as IT systems. In addition to providing the services to businesses, the organisation is capable of managing them on behalf of the customers. It provides services between nations in South American and the US.
Contacting Cable & Wireless Customer Service
Customer service can handle any complaint that you have regarding the products and services that Cable & Wireless provides. You can contact customer service through phone calls or by writing emails. You can also send emails and let customer service know about the complaints, feedback or suggestions regarding some of the products.
To contact customer service at the head offices, you should call +44 (0) 207 315 4000 from outside the United Kingdom. The customer service number for the operational hub is available in the United States, and this means that you should call 1-305-424-9547. The company has different phone numbers for those calling about media-related or investor-related issues that they want to report.
Cable & Wireless Contact Tips
Before calling the UK or US office, check the call charges and rates with your local service provider. The call charges differ depending on whether you call from a landline or mobile phone. It is advisable to check the operating times and take notice of the difference in time zones when calling Cable & Wireless through any of its phone numbers.