British Airways or BA operates under the International Airlines Group. BA is one of the leading premium airlines in the world. It is the largest international carrier that operates in and from the United Kingdom. The carrier operates from London Heathrow Airport, which is its home base. It flies to over 170 destinations located in 70 countries around the world.
The airline has a fleet that consists of around 280 aircraft. The A380 and 787 are some of the aircraft that make up the fleet. In a single year, the airline carries over 40 million customers around the world. Each year, the airline serves the customers that it carries with more than 35 million cups of tea in addition to over 36.5 million meals and around 3.7 million bottles of wine.
British Airways Customer Services
BA is renowned around the world for inclusive fares. Customers on any BA flight are entitled to free food and drinks. Within 24 hours after departure, customers on the airline flights are entitled to free seat selection. If customers choose to pay for bookings using a debit card, the airline does not charge them additional fees.
Customers pay nothing to the airline for checking in. The airline is renowned for flying only to mainstream airports that are as close as possible to the destination that travellers with to visit around the world. The free baggage allowance is generous enough. Customers who wish to travel to the popular destinations around Europe are entitled to day trip return fares.
Contacting British Airways Customer Service
The customer service team is available to handle all the questions that you might have with the quality of products as well as ticketing problems. If you want to get in touch with customer service, call from your telephone or mobile phone by dialling 0344 493 0787. Once the call is through, choose option 3 and complete the call by selecting option 2.
Customer service will respond to all the questions and enquiries that you ask through a regular mail. You can also send an email directly to the customer service form the official airline website. Regardless of the method that you choose to contact the airline’s customer service, expect the team to respond and address all your concerns as soon as possible.
British Airways Contact Tips
If the customer service team that you call regarding the issues that you have with British Airways is to respond properly, accurately and in a timely manner, contact it between 8 am and 6.30 pm from Monday to Friday. Alternatively, you can also contact the customer service on Saturday between 9 am and 5 pm. On Sunday, you can use the callback service between 9 am and 5 pm.