Boost Mobile is an American company that provides wireless services. The company began operating in 2000 when Peter Adderton founded it in Australia. In 2001, Peter joined forces with Craig Cooper to bring the company over to the United States. The two together with Nextel Communications formed a joint venture for launching and marketing the brand.
The company provides wireless services at cheaper and affordable rates. The prepaid cell phone services that it provides are among the most sought after in the United States, Australia and New Zealand where the company operates actively. With the huge selection of phones and cheap plans, it is little wonder that the company’s popularity appears to be on the ascendancy.
Boost Mobile Customer Services
Cheap plans, as well as wide selection of phones from which to choose, are the two main features of the prepaid cell phone services that the company provides. For a period of time, the company was renowned for a product that it created called Shrinking Payments. Under this product, you would benefit from reductions on your bills thus enabling you to enjoy some of the lowest rates.
One of the current best products from the company is the Data Boost monthly plan. The monthly plan comes in multiple variants. Under the first variant, you have to pay $35 per month to benefit from the 1GB worth of 4G LTE downloads. The second variant involves paying $45 to use 5GB of 4G LTE downloads. The third variant requires paying $55 for 10GB of 4G LTE downloads.
Contacting Boost Mobile Customer Service
The biggest issue you might have to contend with is getting access to a live person. While the company has a support number that customers can call without paying anything, this is little consolation when getting through a live person has proved a challenge for many. The first thing that you need to do is dial 1-866-402-7366.
Afterwards, wait for the prompt asking you to press 5. After pressing 5, you should wait for the prompt requesting you to press 2. Afterwards, press 4 and wait for the menu options to finish. Afterwards, you will receive a prompt asking if you are ready to speak with a customer service representative at Boost Mobile. Press 0 before finishing by pressing 2.
Boost Mobile Contact Tips
It is worth noting that you should make the calls to customer service at Boost Mobile only between 4am-8pm PST from Monday to Friday. You may also make the calls between 4 am and 7 pm PST on Saturday and Sunday. The telephone numbers to customer service are toll-free, thus no need to worry about call costs.