Barclays is a multinational corporation in the United Kingdom that specialises in banking and financial services. The bank operates in 50 countries around the world. It serves more than 48 million customers with banking and financial services. It has more than 4,750 branches globally. More than 3,000 of those branches are located outside the United Kingdom.
The banking and financial institution has employed more than 147,000 workers across the world. The bank operates six different divisions; namely, Barclays Wealth, Barclays Capital Investment Bank, Barclays International (which includes the Absa Bank in South Africa), Barclaycard (which is a credit card business), UK Banking and Barclays Global Investors Fund Management.
In the beginning, when the bank began operating in the 1690s, it had a reputation for helping monarchs and merchants who were interested in funding various ventures all over the world. Since then, the bank has made several acquisitions over the years thus making it one of the biggest banking and financial institutions in the world today.
It is renowned for introducing the first credit card – Barclaycard – more than 42 years ago. The credit card now boasts of more than 11.8 million users in the United Kingdom alone. The organisation has issued more than 8.8 million cards internationally, thus making it one of the biggest operators in the industry.
Contacting Barclays Customer Service
Customer service at Barclays is available to handle all the complaints that you have. Feel free to make the complaints whether you are a customer or not. Although it is possible to contact the bank through live chat, the fastest and most effective method of getting in touch is through making a telephone call to 0800 282 390 and informing customer service about your complaint. There are various numbers that you can reach them from various regions.
If you are abroad and have a complaint to share with customer service, simply dial +44 (0) 207 116 7488. If you are in the United Kingdom and would like the bank’s customer service to help solve a problem or two that you have with their products and services, use the mobile phone and contact them on 0333 200 2196.
Barclays Contact Tips
Customer service at Barclays is able to handle all the telephone calls that you make to them, but only if you call within specific times. For example, you should only call the bank between 8 am and 8 pm from Monday to Friday. The telephone numbers to customer service at the bank do not operate on Saturday, Sunday and during all the public holidays.