Bank of America is one of the largest banking and financial services institutions in the world. It offers wide-ranging services that include wealth management. It caters for the banking and financial needs of people as well as companies and institutional investors. The bank endeavors to improve the financial lives of the clients as well as customers that it serves.
The bank has a history that covers the better part of more than two centuries. Despite all the changes that the bank has undergone, it has not lost the commitment it has towards customers, communities, and clients. The bank operates in more than 35 countries located in various parts such as Africa, Americas, Asia-Pacific, Middle East and Europe.
Bank of America Customer Services
The bank has unique services for people as well as institutional investors and companies. Any consumer who needs help with wealth management will receive it through US Trust as well as Merrill Lynch Wealth Management. Examples of what the bank does to help consumers include services such as checking, credit cards, and savings as well as home loans.
Services that the bank provides to customers through Merrill Lynch Wealth Management include investment management, wealth management banking, wealth transfer, concentrated stock strategies and trust funds. Other services that customers receive through Merrill Lynch include retirement services, philanthropic management as well as tax and estate planning.
Contacting Bank of America Customer Service
If you want the customer service to handle any question that you have regarding checking and savings, call 800-432-1000 for assistance in English. However, if you are a Spanish-speaking customer, contact the company by dialing 1.800.688.6086. For customers struggling with hearing and speech impairments, 800.288.4408 is the number that they ought to call.
Bank of America Contact Tips
Prior to placing the call to the customer service office at Bank of America, have the card or account number ready. The bank will rarely answer your call or come up with a solution to the problem that you want it to resolve without the card of the account number. Live chats are also permissible only that you might find all the agents busy thus forced to wait a bit.
The banking and financial services giant provides automated support. If you are not ready to wait for an agent to pick and respond to your call, then call the bank any time of the day or night and make use of the automated support, which is available 24 hours every day from Monday to Sunday. Automated support is helpful for customers who are in a rush.