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Bank of America – Overview

Bank of America also abbreviated as BofA is a public limited financial institution that provides services to customers across England and all over the world. It was founded in 1904 as Bank of Italy and was renamed Bank of America in the year 1998. The headquarters of the bank is situated at the Bank of America Corporate centre North Carolina USA. The bank is mainly divided into two divisions i.e. Bank of America home loans and Bank of America Merrill Lynch. With manpower of 245,000 employees, the bank is considered to be among the top ten financial institutions in the world in terms of assets as well as revenue generation.

Bank of America Services

According to BofA the main aim of the bank is to make sure that it is always regarded as the best and largest bank of the world and to achieve this target the bank is acquiring small financial institutions to make sure that the related customers are also added to the base as according to the management it is the easiest way to remain on top of others. The current services of the ban include consumer banking, corporate banking, investment, credit cards, loans, wealth management and private equity. It is also to be noted that almost 90% of total revenue generated through the consumer banking division and it is the largest and focused area of the institution. The consumer banking maintains the largest chain of branches as well as ATM’s across UK and Ireland. In the UK Barclays group is the largest partner of the BofA which allows it to use the name to carry out the banking operations. Bank of America customer service servers thousands of customers daily from all over the world.

Contacting BofA

The Bank of America customer service can be contacted by dialling 0800 783 7659 and the helpline operates from Monday to Friday from 8 AM to 6 PM having off weekends. The existing policyholders of the bank can also contact the same helpline to make sure that their issues are resolved on priority. The TypeTalk customers can call 0845 271 1475 to inquire about the services and to make sure that their issues are registered.

Bank of America – Additional information

Existing policyholders can make a claim by calling the Bank of America customer service at 0800 169 2635 and this helpline is also operational on weekdays from 8 AM to 6 PM. If you are calling from the outside UK please dial +440 1904 544 622 to make a complaint or to inquire about a product.

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  1. Johnson M

    Service provided by Bank of America is good. I was holding their Titanium card and credit limit was 84k. But experience was not good in terms card. If I got cash on call from them, we have to pay more than what we received. It would be great if they reduce that charges. Other wise they are good.

  2. Patrick Killer

    The services are good. The response is good too. They give me a life time free card. What ever is the usage is paid on a monthly basis. They have the regular offers. The cash back offers. The reward points. I have not faced any hassles so far.

  3. Carlet jon

    The services are average from them. The response is average from them. They have very basic offers. The credit limit also is very less from the bank

  4. Sirazul

    I am using their service for the past 4 years. I use to make the payment through their net banking. I use to make the payment on time. Customer helpline is very good.

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