ASOS provides a fashion destination for customers in their 20s. All the various fashion accessories that the company sells are for this age group. It is little wonder that the company has grown increasingly popular with this demographic. The retailer sells more than 850 brands to the young adults. The retailer has its own collection of clothing and fashion accessories too.
Currently, the retailer has net assets valued at more than £237 million. The retailer sells beauty and fashion products to customers located all over the world. It has created different websites to handle customers from various locations of the world. For example, it has a specific website each for USA, Australia, UK, Germany, France, Russia, Spain, China and Italy.
ASOS Customer Services
The company is a global fashion and beauty retailer that focuses on selling different types of items online. Some of the items that have proved popular with customers from all over the world include menswear, womenswear, accessories, footwear, beauty products and jewellery to mention but a few. It ships these items to customers who order them to more than 140 countries globally.
It launched three international stores in the United States, Germany and France in 2010. A year later, the retailer launched another three sites in Spain, Italy and Australia. The company markets itself as the home to the hottest new brands as well as vintage boutiques in the world. Students who buy any of the products it sells are entitled to a discount of 10 percent on the retail price.
Contacting ASOS Customer Service
Customer service at ASOS is available to anyone who needs some assistance with delivery times. A customer who needs clarification regarding his order should contact the service too for answers. Currently, the company does not conduct assistance on matters regarding customer service over the phone.
Some of the avenues that you should consider when in need of help from customer service include social media sites. The retailer responds to all questions that customers ask through Facebook or Twitter. The Twitter handle that you should use to seek answers and clarifications from the retailer is @ASOS_Heretohelp.
ASOS Contact Tips
Finally, since ASOS conducts the transactions online, you can find assistance from the customer service office or the team any hour of the day or night. Contact the fashion and beauty retailer through the social media sites 24/7. The live chat service is available on the retailer’s official website 24/7 to handle all the questions and problems that customers have.