ASOS.com refers to an online store operating in Great Britain. The store specialises in selling fashion and beauty products online. All the products at the store are aimed at the young adults. The online store contains fashion and beauty products from more than 850 brands. In addition to products from other brands, the online retailer also has an in-house range of clothes and accessories.
Currently, the online retailer has net assets that are worth more than £237.3 million. The retailer is a global leader where online fashion and beauty is concerned. It has created several websites that target specific markets. For example, there is a different website for China, Italy, France, Spain, Germany, USA, Australia, UK and Russia.
ASOS Customer Services
The retailer stocks and sells fashion as well as beauty products online. Some of the products that customers are able to purchase from the online retailer include womenswear and menswear. Other products that the young adults, who are the target market for this online retailer, can buy include jewellery, accessories and footwear. Some of the top brands are New Look and Jack Wills.
The company is renowned for focusing on ethical trading as well as sustainable sourcing and animal welfare. These principles have helped endear it to like-minded customers. The retailer sells own-label fashion and beauty products. All the fashion and beauty products that are available from the online retailer sell at affordable rates.
Contacting ASOS Customer Service
The most popular and highly effective avenue through which to get in touch with some fashion and beauty experts at ASOS is Live Chat. To enjoy the live chat services, customers have to visit the official website, sign in and wait for the appropriate experts to respond. For the most part, the advisor will initiate the chat by asking how to help the customer.
Social media platforms such as Twitter are available for customers who want to seek help from the company regarding an order. The Twitter handle that you should use when in need of help from the customer service team is @ASOS_HeretoHelp. Ask any question or pressing the issue that you have through the Twitter handle.
ASOS Contact Tips
It is worth noting that the Live Chat will mostly attract help from ASOS stylists. The stylists are often unable to address any of the concerns that a customer might have regarding customer service. The good news is that Live Chat is available from Monday to Friday but only between 9 am and 8 pm.