AOL has undergone plenty of rebranding and transformation from the days when it was known as America Online. Since it was founded in 1983 as Control Video Corporation, the company has also been known as Quantum Computer Services, America Online and AOL Inc in 1985, 1991 and 2009 respectively. The company headquarters are located in New York City, US.
The company provides mass media services all over the world. In the beginning, it was known purely for providing dial-up services to millions of customers in the United States. The multinational company states that the main goal or objective of its business is to make the Internet much better through creation and publishing of excellent content.
AOL Customer Services
The services that this multinational company provides serve more than 250 million people around the world. The main product and service for which the multinational company is renowned are content creation. To come up with excellent content, the brand works with and hires some top-notch content creators from different industries around the world.
Advertising has also emerged one of the services for which the multinational has become a household name around the world. It allows advertisers to benefit from premium content that guarantees ready access to customers. The brand also has a venture capital division known as AOL Ventures that allows it to invest in tech startups from as early as possible.
Contacting AOL Customer Service
If you need help from customer service regarding any of the products and services for which the brand is renowned, then it is better to call the relevant telephone number. For example, the number to call when in need of technical support is 1-800-827-6364, but only if you are a paid customer. For account support, you should speak with the company by calling the same number.
In fact, dialling 1-800-827-6364 allows you to receive help for multiple issues. You could ask for assistance with signing up. Alternatively, you can also call the number to get help with resetting your password. If you are a Spanish-speaking customer, then call 1-866-885-5117. The TTY number to call for customers with speech and hearing impairments is 1-800-759-3323.
AOL Contact Tips
In fact, only the telephone number for technical support is available 24/7. As for the other numbers, check with the company regarding the opening hours. Nonetheless, expect to find the help you need by calling the numbers between 8 am and 1 am ET from Monday to Friday or 8am-10pm ET on Saturday and Sunday.