AMEX, which is also known as American Express, is one of the largest credit card companies in the world today. It accounts for more than 20 percent of all credit card transactions that take place in the United States. The company is now the largest issuer of credit cards in the US. Some of the products the company provides include traveller’s check, charge cards and credit cards.
In fact, the characteristic of the aforementioned products is the low-interest rates that they enjoy. More importantly, the reliability of the service that they provide is one of the major attractions of the traveller’s check, charge cards and credit cards. The company has reinvented the world of credit cards around the world with some innovative products.
Amex Customer Services
Whereas other credit cards enjoy the banking of different banks, this one is much different. In addition to this, it allows customers to choose their preferred type of card depending on the personal or business needs. The company has created cards geared specifically for the young people and others that are purely for the wealthy.
A customer who uses an American Express card is entitled to the benefits, which include a cash back reward. The cash back reward can be up to five percent, which is applicable for the regular purchases that a customer makes with the American Express card. The cash back reward amount that it provides is much higher than what customers get from MasterCard or Visa.
Contacting Amex Customer Service
If you have a problem with your American Express card, contact customer service by mail or phone for assistance as soon as possible. If you prefer phone calls for questions regarding personal cards, the number to dial is 1-800-528-4800. For all questions on small business cards, the telephone number to call and obtain assistance is 1-800-492-3344.
For assistance with merchant services, direct your questions to Amex by calling 1-800-528-5200. The customer service number for members with corporate cards is 1-800-528-2122. If you want to make enquiries regarding membership rewards, the number to call is 1-800-297-3276. The customer service number for all queries on personal savings is 1-800-446-6307.
Amex Contact Tips
The customer service number for getting in touch with Amex is available 24 hours every day, 7 days a week. The textphone service number also operates 24/7. Remember that the textphone service is for customers who struggle with speech and hearing impairments. The good news is that the customer service numbers operate 24/7.