Wonga is a company in the United Kingdom that provides online money lending services. The British company has specialized in payday loans. Although the interest rates are quite high on the payday loans, this has not stopped the company that Errol Damelin founded in 2006 from creating an evolution of sorts in the financial services industry in the UK and around the world.
The firm has now extended the payday loan services beyond United Kingdom. It now serves customers in different parts of the world such as South Africa, Spain, Canada and Germany. It has begun providing the same services to customers in Poland. The company was the first one in providing an app for instant lending on the iPhone.
Wonga Services
Payday loans are the products through which the company has achieved global recognition. The company allows customers to choose the amount that they want to borrow as payday loan. It also allows customers to determine the duration they want the loan for before repaying. For example, if a customer applies for a loan of £100 that he will repay in 30 days, he will pay back £124.00.
The interest rates on all payday loans that customers borrow from the company are fixed. All loans are only for short-term use. Consequently, the applicants might find them expensive, but this does not make them bad for rectifying emergency financial situations. Late repayment of the loans attracts additional costs in addition to affecting credit ratings.
Contacting Wonga Customer Service
If you have no idea how to apply for the payday loans, let customer service come to your rescue. Get in touch with customer service by calling it on 0207 138 8330. A company representative will get back to you and provide all the solutions and assistance that you require. If you need help managing your account, ask the customer service for assistance as well.
Customer service will help with information to questions or enquiries that you make regarding how to update your details. If you find the phone calls a bit of an inconvenience, let the customer service know your concerns by getting in touch through email. The email address to send your complaints or questions to is customercare@wonga.com.
Wonga Contact Tips
The customer service office at Wonga operates 24 hours every day for 7 days a week. The office does not stop providing services to customers during bank holidays. For this reason, you can communicate with customer service by phone or through email any day of the week during the day or at night.
