Universal Credit Helpline

Universal Credit Helpline

0871 872 7159

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Calls to 0871 numbers “calls cost Thirteen penny per minute plus your phone networks access charge”


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The United Kingdom government introduced the Universal Credit to assist people who are of the working age. The fact that the facility is not solely in work or out-of-work benefit makes it much simpler than the current system of tax credits and benefits. The tax benefit is for all people regardless of their prevailing employment status.

The tax credit is for all people of the United Kingdom residing in regions such as Wales, Scotland, and England. It endeavors to ease the transitioning that the British encounter into as well as out of work. The Department for Work and Pensions administers the tax credit in all the parts of the United Kingdom.

Universal Credit Customer Services

Universal Credit Helpline

Applicants get different amounts of credit depending on several factors. For example, the credit that applicants get for housing is much different from what applicants receive for children as well as childcare. Similarly, an applicant who is disabled or struggles with a health condition gets a different amount from somebody caring for a person with a disability.

It is worth mentioning that an applicant who gets the tax credit to help him with housing should pay the rent directly to the landlord. Applicants receive the credit once each month. For applicants who live together as partners, the government will send the tax credit as one payment to cover both of them.

Contacting Universal Credit Customer Service

If you have any question regarding the credit, do not hesitate to get in touch with customer service for the relevant assistance. When your circumstances change while you are receiving the credit, do not hesitate to contact customer service as soon as possible. Customer service is reachable through 0345 600 0723 from any landline or mobile phone in the UK.

The Welsh-speaking applicants should contact the customer service by dialing 0800 012 1888. An applicant who struggles with speech as well as hearing impairments should not hesitate to use the textphone service to get in touch with customer service. Applicants can benefit from the textphone service by dialing 0345 600 0743 from their landlines or mobile phones.

Universal Credit Contact Tips

The Welsh-speaking applicants will pay nothing by dialing the 0800 numbers from any part of the United Kingdom. This is because calls made to the 0800 whether through landlines or mobile phones numbers are free. Calls made to the numbers beginning with 03, 0300 and 0345 numbers attract a fee of up to 12p and 3p-45p per minute from landlines and mobile phones respectively. For more information visit their offices or contact them via the mentioned numbers.

Universal Credit Helpline
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3 Responses to Universal Credit Helpline

  1. Bradley Lawson says:

    HI tried to ring helpline number said my son not entilted to unversal credit ?? also jobseekers allawonce too ?? need to make a appoinment for him to go down but cant ??? because of the question system !!!!??? please give me altivitve number to ring for a appoinment pleaseeee . for leeds office .

  2. CARL OWEN. says:

    I need to know when I’m getting my next payment and how much will I get,also what has been deducted as I had a final payment last month from my old job.

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