Thomson Customer Service

Thomson Customer Service

0870 062 6747

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Calls to 0870 numbers “calls cost ten penny per minute plus your phone networks access charge”

Thomson UK Operation Hours

All Days 24/7


About Thomson

This is one of the most revered business units which boasts experience and acumen of the industry that spans over four decades. It was established in the year 1965 after the acquisition of;
1. Skytours
2. Riviera
3. Luxitours
4. Airline Britannia Airways
by Roy Thomson.

Thomson Customer Service

There are multiple ways cited below which the customers and the users can opt for when it comes to getting in touch with the Thomson Customer Service department;
1. These customers and users can make use of the “Thomson Shop Finder” tool provided on the website
2. Technical Helpline numbers is 0844 871 0878. The operating hours for this line are Mon – Fri; 08.00 – 20.00; Sat 09.00 – 1800 and Sun 10.00 – 17.00
3. For general questions call 0203 451 2688
4. For flight concerns call 0203 451 2695
5. For the customer welfare concerns or those who need special assistance the number is 0203 451 2585
6. For groups of 10 or more passengers the contact number is 0203 451 2684. The email address is
7. For assistance while on holiday the number is 02476 282228 24. The email address is 24× These individuals can also text at 82345
8. For post-holiday assistance the contact number is 0203 451 2699
9. They can also write to the company on the address;
After Travel Customer Support, Thomson Holidays, Wigmore House, Wigmore Lane, Luton, LU2 9TN OR Thomson Cruise Service Centre, Mariner Street, Swansea, SA1 5BA
10. They can email at
11. For baggage claims they can write to;
Thomson Airways Baggage Claims, 5 the Enterprise Centre, Kelvin Lane, Crawley, West Sussex, RH10 9PT
12. The telephone number for customer service is 0871 971 0578
13. To inform about the flight experience and provide other feedback the number is 0203 451 2693
14. The customers can also choose to fill out the online application form
15. For special assistance request the number is 0203 451 2585
16. The travel agents can call at 0203 451 2677 or 0871 971 0576 or 020 8939 0467
17. The travel agents can also email at
18. The individuals can get in touch with the respective department through the social marketing website links like;
a) Facebook –
b) Twitter –
c) Google + –
d) YouTube –
e) Pinterest –

Thomson Customer Service tips

Those who get in touch with the Thomson Customer Service department must remember to;
1. Take a look at the Ask a Question page, where they might find the information they need
2. They should also make sure that they know the rates of the local and international calls

Thomson Customer Service
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One Response to Thomson Customer Service

  1. Denise Nash says:

    i would like to know why i have received an email to say i need to fill out a special assistance request myself having already contacted your welfare team directly on the phone and by email approximately 30 x

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