Student Finance Customer Service

Student Finance Customer Service

0870 046 9506

Calls to 0870 numbers “calls cost 10p per minute plus your phone company’s access charge”

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Student Finance UK Operation Hours

Monday-Friday 8:00AM - 8:00PM
Saturday 9:00AM - 4:00PM
Sunday 9:00AM - 4:00PM

Student Finance Customer Service

Students can finance their education with the help of Student Finance options. The main student finance package includes a:
• Tuition Fee Loan
• Maintenance Loan (for full-time students only)
• Maintenance Grant or Special Support Grant (full-time students only)
Students and partners require the approval of the students before Student Finance England can provide the information – the student can give consensus when they apply or at a later point in time.
Telephone: 0300 100 0607 (Weekdays, 8am to 8pm), (Saturday, 9am to 4pm)
Textphone: 0300 100 0622 (Weekdays, 8 am to 4 pm), Student Finance England
PO Box 210, Darlington DL1 9HJ

EU students

Student Finance Services Non-UK Team, Phone: 0141 243 3570, outside the UK: +44 (0)141 243 3570 (Monday to Friday, 9am to 5:30pm)

Student Finance Services Non-UK Team, Student Finance England, PO Box 89, Darlington DL1 9AZ, European Economic Area (EEA) Migrant Worker Applications, Student Finance England
PO Box 89, Darlington DL1 9AZ
24+ Advanced Learning Loans
Telephone: 0300 100 0619, weekdays 8 am to 8 pm, Saturday, 9 am to 4 pm, 24+ Advanced Learning Loans, PO Box 302, Darlington DL1 9NQ


Get in touch with the Student Loans Company in case of a complaint. Student Loans Company, call: 0300 100 0601


An appeal is an official application to Student Finance England requesting them to review a decision about if you can get monetary help and if so how much.
Go through the guidelines and complete the application form.
Submit the form by means of email or post to Student Finance England at the following address: Student Finance England,, Formal Appeals, Student Finance England, Memphis Building, Lingfield Point, PO Box 226, Darlington DL1 9GA

Student finance login

Log in or sign up to student finance online. You can find out when payments are to be made, keep a track of an application and update your personal information and apply for funding.

Prior to starting
You will be provided with a customer reference number and requested to make a password and secret answer when you make an account. You require these every time you log in. They will be sent through the post in case you don’t apply online.

Log in issues
Click ‘Start now’ button to rearrange your password or find your reference number online.

Managing your student finance

You can use your online account to:
• Find out the progress of your application
• See letters from student finance England
• Check when your loans and grants will be paid
• Update your contact information

Student Finance Customer Service
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2 Responses to Student Finance Customer Service

  1. HENRY says:

    if you need a real and legit loan student finance is best.

  2. Cristina says:

    My sister was looking for donations to help with her college funds I am so happy that I can honestly say that student finance helped us for loan purpose.

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