BT Customer Services

BT Customer Services

0871 434 3179

Call BT Customer Services number and save in memory

Calls to 0871 numbers “calls cost Thirteen penny per minute plus your phone networks access charge”


BT Sport UK Operation Hours

Monday-Friday 8:00AM - 8:00PM
Saturday 9:00AM - 6:00PM
Sunday 9:00AM - 6:00PM

BT is the oldest communications company in the world today. The company provides exceptional telecom services in the United Kingdom and other countries around the world. As at 2016, the company has operations in around 170 countries globally. The company specializes in providing telecom services that include broadband, fixed line, mobile, and TV.

The company sells different types of products and services to individual consumers as well as small and medium size businesses. The company also caters for the needs of players in the public sector who depend on its communications know-how. Lately, the company has distinguished itself for selling products and services at wholesale rates to telecom providers in the country.

BT Services

BT Customer Services

The company has built a business that hinges purely on its customers. It endeavors to serve the needs of its customers while ensuring that they receive value for money. To achieve this, the company extends its services through a business model that includes BT Consumer, BT Global Services, and BT Technology to name a few.

The company has emerged one of the leaders in managing networked IT services around the world. The company also provides the most popular broadband services and packages in the United Kingdom. It is renowned for superfast fiber and mobile broadband services. VoIP lines and traditional phone lines that the company sells are in great demand around the country too.

Contacting BT Customer Service

Business customers can get in touch with BT customer service through web chat or the self-serve page that it created on its website. Visit http://btbusiness.custhelp.com/app/contact/ to access the self-serve page. The self-serve page allows you to track faults, pay bills, view bills and track orders. Contact customer service regarding any issue that you have with the company’s services.

However, in case the above options do not give you the desired results, do not hesitate to submit your complaints through phone calls. For example, where your complaint has to do with poor broadband connection, let the customer service department know by calling them through 0845 600 7020. Call this number when your broadband is uncharacteristically slower.

BT Contact Tips

Most customer service contact numbers operate 24 hours each day, 7 days a week. After calling, it is advisable to wait for an average of 10 minutes before an agent picks your call. If you send an email, you should expect an answer within 48 hours of submitting it. The local rates apply if you call from BT landlines. The call rates from mobile phones vary based on the service provider.

BT Customer Services
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